New And Returning Patients
A Smoother Visit Starts Here
Find the practical details you need before your appointment, from patient forms and payment options to office hours and directions.
Helpful At A Glance
- Forms and visit preparation
- Insurance and payment guidance
- Comfort options and office details
Mountain View Smiles
Before Your Appointment
We want your time at Mountain View Smiles to feel easy from the start. New and returning patients are encouraged to complete or update their forms before arriving. Having current medical history, insurance information, and consent forms helps our team prepare for your needs and spend more of your appointment focused on you.
The current patient portal supports secure online forms. If you prefer printed forms or need help accessing the portal, call the office at 480-718-9775. Our team can send the forms electronically for you to print and bring to your visit.
Call For Help With FormsMountain View Smiles
What To Bring
Bring the information that applies to your visit:
- A photo ID
- Your current dental insurance card, if you have coverage
- A list of medications and relevant medical information
- Any dental records or images you were asked to provide
- Questions about your symptoms, treatment options, or goals
If another dental office needs to send records, contact us before your appointment so we can explain the best way to transfer them securely.
Mountain View Smiles
What To Expect At Your First Visit
Your visit begins with a conversation. We will ask about your health, your dental history, and what you would like help with. A routine first visit may include digital X-rays as needed, a review of your teeth and gums, an oral cancer screening, and an evaluation of existing dental work.
After the exam, your doctor will explain what they see and discuss any recommended next steps. You will have time to ask questions. If treatment is needed, our team can review scheduling and financial details before you decide how to proceed.
Your exact visit may look different if you are coming in for an emergency, a specific consultation, or a sedation appointment. When you schedule, tell us what is happening so we can reserve the right type of visit.
Mountain View Smiles
Insurance And Ways To Pay
Mountain View Smiles works with insurance plans that allow you to choose your own provider. Our team can help you navigate benefits and submit claims, but coverage and out-of-pocket costs depend on your individual plan.
CareCredit and Sunbit financing are also available for patients who want to divide treatment costs into payments. If you do not have dental insurance, the Mountain View Smiles Loyalty Plan includes preventive services and discounts on additional care for an annual fee.
Explore Insurance & PricingSee The Loyalty PlanMountain View Smiles
Comfort Matters
Please tell us if you feel nervous about dental care, have had a difficult experience in the past, or need extra support during visits. There is no judgment here. Our team will listen and help you understand comfort options, including laughing gas, oral sedation, and conscious IV sedation when appropriate.
Mountain View Smiles
Office Details
- Address: 9787 N. 91st Street, Suite A-102, Scottsdale, AZ 85258
- Phone: 480-718-9775
- Email: responses@mercadodentalaz.com
- Hours: Monday 7am–4pm; Tuesday 7am–4pm; Wednesday 7am–6pm; Thursday 7am–4pm; Friday 8am–2pm; Saturday 8am–2pm.
Helpful Answers
Frequently Asked Questions
Do You See New Patients?
Yes. You can schedule online or call the office so our team can help you choose the right appointment.
Can I Complete Forms Online?
Yes. New and returning patients can use the secure patient portal. Call us if you need the portal link or would rather receive printable forms by email.
What If I Have A Dental Emergency?
Call 480-718-9775. Same-day emergency appointments are available, and speaking with our team helps us prepare for your concern.
Can You Help Me Understand My Insurance?
Our team can help you navigate and maximize available benefits. Your insurance company makes the final determination about coverage, so we will explain estimates without promising a specific payment.
What If I Am Nervous About Treatment?
Tell us when you schedule. We offer several sedation options and will discuss which approach may fit your health, anxiety level, and planned care.
Mountain View Smiles · Scottsdale
Let’s Make Your Next Visit Easy
Schedule online or call our team with questions about forms, insurance, comfort, or your first appointment.